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About Us

Headquartered in Denver, Colorado, the team at the National Franchise Institute is highly experienced and committed to franchising!  Through live webinars and in-person programs and events in Denver, we serve franchisors, franchisees, and franchise prospects as they launch and grow their franchise businesses.

The Institute was founded by Carolyn Miller to educate and inspire entrepreneurs who are currently working in or desire to work in the franchise industry. 

In addition to helping service-based concepts, the National Franchise Institute specializes in helping franchisors and franchisees whose concepts operate within brick and mortar locations.

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Carolyn Miller, Founder

Carolyn Miller is an expert with decades of experience developing concepts, creating infrastructure, and streamlining processes and procedures for national franchise concepts. Over the years, Carolyn has worked on both the corporate and the franchise side with companies such as McDonald’s, Chipotle, Red Robin, CiCi’s Pizza, and Carl’s Jr/Hardees, and spent more than a decade consulting with franchised and independent companies about how to implement processes and procedures to strategically grow their businesses. With experience in areas that include real estate, design, architecture, real estate legal, construction, staffing and hiring, staff development, management, budgeting, branding, marketing, business development and sales — she has first-hand, hands-on expertise in many critical areas of franchising. 

As featured on Fox News, ABC News, The Boston Globe, CBS News and NBC News, Carolyn is also the author of the Amazon #1 Bestseller 'Brick & Mortar Franchise Success: Know The Costs or Pay The Price!​​​​​​​'.

Experience Matters!

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Expert Franchise Help By

a Team of Licensed Professionals

Together with a team of experts that includes licensed attorneys, CPA's, licensed real estate professionals, lending and insurance professionals, licensed architects, licensed general contractors, and additional experts in franchising and brick and mortar development, the National Franchise Institute is a well-rounded organization that helps franchise professionals launch and grow new brands, and successfully open brick and mortar locations. 
The investment in education you make now can make all the difference to both your short-term and long-term success and profitability.

The National Franchise Institute: Where Education Doesn't Cost, IT PAYS!

Our Team